Refund Policy
Refund Policy
At Throttle Mount, we prioritize customer satisfaction and ensure that our policies are transparent and user-friendly. Please read our refund policy carefully to understand the conditions under which refunds are processed.
Refund Eligibility
Refunds are applicable only under the following conditions:
- The product arrives damaged or defective.
- The incorrect product is delivered.
- The product does not match the description provided on the website.
Refund requests must be submitted within 48 hours of receiving the product by contacting us at throttlemount@gmail.com with your order number and proof of the issue (e.g., photos of the damaged product).
Refund Processing Timeline
Once your refund request is approved, we will process your refund within 5-7 working days. The amount will be credited to your original payment method or bank account within 5-7 working days after processing.
Conditions for Refund Approval
- The product must be returned in its original packaging and unused condition.
- Proof of purchase (order confirmation) must be provided.
Please note that refunds will not be issued for:
- Minor differences in design or color due to lighting or display variations.
- Personal preferences or change of mind after purchase.
Shipping and Return Costs
- Return shipping costs will be borne by the customer unless the product is defective or incorrect.
- We recommend using a trackable shipping method to ensure the safe return of the product.
Pricing in INR
All prices on our website are listed in Indian Rupees (INR) and include applicable taxes. Additional charges, such as shipping fees, will be displayed during checkout.
Shipping Policy Overview
- Processing Time: Orders are processed within 3-5 business days.
- Delivery Timeline: Shipping typically takes 7-10 business days depending on your location within India.
For any questions or concerns, feel free to contact us at throttlemount@gmail.com.